Contact

Thank you for choosing K-pep!

Whether you want to request a return, inquire about a product, or simply connect with us – we're here to help every step of the way.

Please follow the steps below so we can assist you as quickly and efficiently as possible:

📧 Contact Us Directly
Send an email to k-pep@k-pep.com with the following information:

• Order Details: Your order number and any relevant purchase info.

• Issue Description: A short explanation of the problem or question.

• Photos (if applicable): Attach any images that help us understand the issue better.

• Final Review: Make sure your email includes all necessary information.

Once received, our team will review your message and reply within 24–48 hours.

We’re dedicated to making your K-pep experience fun, smooth, and unforgettable – just like your love for K-pop!

Still have questions?
Don’t hesitate to reach out. We’re always happy to help: k-pep@k-pep.com